Frequently Asked Questions
What safety measures are in place due to COVID-19?
Customer and employee safety is always our priority. We're continuing our intensive cleaning and sanitizing protocols. We encourage unvaccinated individuals to continue wearing masks, and all patrons and staff members to wash their hands regularly! We also have partitions installed between booths to increase customer safety and provide an added layer of privacy.
Do you offer food to-go?
Yes, we have lunch and dinner available to-go! Enjoy an amazing meal at work, on the road, or in the comfort of your home with PrimeTime PickUp. We can even bring your meal out to your car with curbside pickup (contactless upon request)! You can submit your order online or give us a call: 785-242-7841.
What amenities do you have?
PrimeTime Grille is connected to Fusion Alley, Ottawa's state-of-the-art bowling alley. We also have a game room, Cole's Corner, featuring exciting arcade games. Book your next event in any of our four party rooms, which can be combined to accommodate parties of up to 110 people. Our full bar serves the patrons of both PrimeTime Grille and Fusion Alley. PrimeTime Grille also has a small platform that features coaches' call-in shows and occasional musical acts. Finally, be sure to come to PrimeTime Grille to watch the next big game, whether it's high school or professional sports! With tons of screens, we're the premier spot in Ottawa for all of the biggest sports fans!
Are you hiring?
Yes! We are looking for hardworking and motivated individuals to join our team! If you have a positive attitude and a dedication to customer service, we would love to talk with you. We are especially seeking team members for our kitchen!
Do you have space available for my party/event?
Yes! We have four party rooms that each hold around 25 people. You can reserve any number of party rooms to accommodate up to 110 people! Contact Fusion Alley (785-242-BOWL) to make your reservation!
Do you have party/event packages available?
We have a number of different party packages available for your special event!
Who are the owners?
The owners are local professionals who are motivated to elevate Ottawa and the surrounding area by providing an entertainment and dining establishment from which our community can benefit. The majority owners are Ken & Shelly Frank. Additional investors are Bob & Pat Hayden, Jim & Linda Lewis, Betty Birzer, Rod & Jo McCalla, Deb Henningsen, and Phil & Claudia Gibson.
Where are you located?
PrimeTime Grille and its companion facility, Fusion Alley, are located at 2204 S. Princeton Circle Drive in Ottawa (the previous location of DIY Supply).
Is PrimeTime Grille located inside Fusion Alley?
Fusion Alley and PrimeTime Grille are owned jointly by the same investment group. They have individual entrances and will be separated internally, but there is also inside access between the two.
What are your hours?
We are open for lunch and dinner Tuesday through Saturday, with our full menu plus brunch available on Sundays! Our hours are as follows:
Monday: 11:00 am – 9:00 pm
Tuesday: 11:00 am - 9:00 pm
Wednesday: 11:00 am - 9:00 pm
Thursday: 11:00 am - 9:00 pm
Friday: 11:00 am - 10:00 pm
Saturday: 11:00 am - 10:00 pm
Sunday: 10:00 am - 2:00 pm (brunch menu only)
Can I make a reservation?
We only accept dining reservations for Sunday brunch; however, call ahead seating is available at other times. For large groups, party room reservations are available as well.
Where can I find the latest updates and information about PrimeTime Grille?
Our website and social media pages are the best places to keep up with all we have to offer! Look for us on Facebook, Twitter, Instagram, Tripadvisor, and Yelp!